Back to Home

Terms of Service

Last Updated: January 20, 2026

1. Agreement to Terms

By accessing or using Marceau Solutions' services, including our AI automation tools, website development, and consulting services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Marceau Solutions provides AI-powered business automation services, including but not limited to:

3. Payment Terms

3.1 Setup Fees

One-time setup fees are payable as follows:

3.2 Retainer Services

Monthly retainer fees are billed in advance on the 1st of each month. Late payments may result in service suspension after 5 days past due.

3.3 Refund Policy

Setup fees are non-refundable once work has commenced. Retainer fees are refundable on a pro-rata basis if you cancel within the first 30 days of service.

3.4 Price Changes

We reserve the right to modify pricing with 30 days' notice. Existing contracts will honor the original pricing until renewal.

4. Service Level & Warranties

4.1 Warranty Period

4.2 What's Covered

During the warranty period, we will fix bugs and errors in the originally delivered system at no additional charge. This includes:

4.3 What's Not Covered

The warranty does not cover:

4.4 Limitation of Warranty

Important Notice

Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted service, error-free operation, or specific business results. We are not liable for lost revenue, missed opportunities, or consequential damages.

5. Intellectual Property

5.1 Your Content

You retain all rights to content you provide (logos, text, images, business information). By providing content, you grant us a license to use it solely for delivering services to you.

5.2 Our Technology

Marceau Solutions retains all rights to our underlying technology, code frameworks, and proprietary systems. You receive a non-exclusive license to use the delivered system for your business.

5.3 Third-Party Services

Our services integrate with third-party platforms (Twilio, Google, ClickUp, etc.). You are responsible for maintaining valid accounts and licenses with these providers.

6. Client Responsibilities

To ensure successful project delivery, you agree to:

Project Delays

Failure to provide timely responses may result in project delays. We are not responsible for missed deadlines caused by delayed client feedback or missing content.

7. Limitation of Liability

To the maximum extent permitted by law:

8. Acceptable Use Policy

You agree not to use our services to:

Violation of this policy may result in immediate service termination without refund.

9. Termination

9.1 By You

You may terminate retainer services with 30 days' written notice. One-time project fees are non-refundable once work begins.

9.2 By Us

We may terminate services immediately if you:

9.3 Effect of Termination

Upon termination, you will receive:

Ongoing service costs (hosting, third-party APIs) become your responsibility after termination.

10. Data & Privacy

Our handling of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Key points:

11. Dispute Resolution

11.1 Informal Negotiation

If a dispute arises, you agree to contact us first at wmarceau@marceausolutions.com to attempt resolution through good-faith negotiation.

11.2 Governing Law

These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law provisions.

11.3 Jurisdiction

Any legal action must be brought in the state or federal courts located in Collier County, Florida.

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes via:

Continued use of services after changes constitutes acceptance of the updated terms. If you do not agree to changes, you may terminate services as outlined in Section 9.

13. Miscellaneous

13.1 Entire Agreement

These terms, along with our Privacy Policy and any executed service agreements, constitute the entire agreement between you and Marceau Solutions.

13.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.

13.3 No Waiver

Failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.

13.4 Assignment

You may not assign or transfer these terms without our written consent. We may assign our rights and obligations to a successor entity.

Questions About These Terms?

Marceau Solutions LLC
Naples, Florida

Email: wmarceau@marceausolutions.com
Phone: +1 (855) 239-9364
Website: marceausolutions.com

Last Updated: January 20, 2026 • Effective Date: January 20, 2026